NAU Sao Rafael Suites – All Inclusive

It's our forth time to the hotel, a very good hotel with good staff, Al a carte has changed to Italian this year prefer the old meau but still enjoyable meal.

Room was excellent, bar was okay, staff were very helpful and friendly. The only let down was the food although very good and plentiful it was warm and not hot.

The food was poor (2 out of 5) and was generally cold. This spoiled the hotel experience as the hotel was generally good.

Great time!

Excellent

Fantastic hotel, I booked it for my 50th along with 11 others, transfers to & from the hotel to the golf courses we played were superb always on time never late. If you wanted anything just ask a member of staff at the front desk and they would sort it no problem. I would highly recommend this hotel.

Very nice hotel. Accommodation was spacious and comfortable but coffee and tea making facilities would have been appreciated. 2 pools which were very picturesque. Breakfast was very good and lunch was excellent but evening meal could have been better.

Nice, clean and well run hotel, activities team were very friendly and good fun, a good variety of evening entertainment too. Staff very helpful and food was up to standard especially the two nights in the a la carte restaurant.

Room ok.shower pipe hanging off wall.plaster off a wallin sitting room.cleaners not up to it.sometimes left only one towel sometimes more.found towels on my bedside table one day.cleaning had been done.foodin restaurant never hot.first in for breakfast one morning bacon cold sausage cold eggs cold.at dinner time main items were only warm no more.balcony chairs were the most uncomfortable chairs I have ever sat on.entrtainment quite good.outside pool area very good .overall not a five star.and I would not go back.

2nd time at the hotel and all very good.

Very good hotel. Only one negative which was lack of variety in the buffet restaurant.

Rooms are lovely, comfrtable and all you need. Showers are amazing. Staff a really friendly and helpful especially on the check in desk. Food was so so, wasn't amazing and neither were the cocktails but the stay overall was lovely

A clean and comfortable hotel

We only have positive things to say about the hotel, food and most importantly, the staff

Everything about the hotel was great. The only reason I have marked it down is the following. The food while plentiful is never hot enough. This is a shame because although we all enjoyed the holiday we ate out a few times.

Been here four times now for a golf weekend - it's ideal. Close to Salgados golf course, walking distance from a lovely beach, pools are blue rather than brown (as in some of the other hotels) and the rooms are lovely. Will keep coming back!

All in all the Hotel was perfect in every way, accomodation, food etc, all very good.

The hotel was in a nice location and the staff were pleasant, The main thing is to let the hotel down where the food was not up to standard pretty much the same every day and only ever lukewarm. The Wi-Fi was not good at all and as for the showers in the room these were ridiculously small you could hardly move in them. As for the bar only a few budget drinks available,if the hotel sort out these things would be a nice place to go.

Very clean, staff friendly, food was enjoyable, nice location and rooms were spacious.

I found the food very bland and lacking in flavour but the quality was good

We last stayed here 3 years ago and the hotel is still just as good. Staff were very helpful, the transfers were well organised. Food was good quality and plenty of options. Rooms were good size and clean. Only thing missing was the tea making facilities.

Did not get one complaint from any member of our party

Poor quality food

The pool bar was not open in the afternoon, so quite a trek to go to upstairs bar, and obviously swimwear not allowed. Food in general was good but not very hot. However, the one visit to the Al la Carte was good.

Good hotel ,we’ll treated by staff,nice rooms ,ideal golfers trip

Rooms were fine, food was average (not as good as Turkey), drinks were fine. Staff were fine but we got into a bit of an argument about shuttles (don't think this was a staff issue but higher up but swiftly sorted out by Your Golf Travel for which we were very grateful. They would not change the time of our shuffle when we managed to book a second round. This second round could only be booked at the course so no way to give more than about 8 hours notice but didn't really know what their problem was. Got one of our tee times wrong and a bit slow to back down as we had a voucher from them with the correct time on it! Could be a bit noisy with inconsiderate golfing parties. Is there really a need to shout at the top of your voice to someone 3ft away?

Service was excellent - rooms a little small for four adults

Fantastic Hotel

Warm welcome on arrival and room ready well before the agreed availability. However we were on the groundd floor in room015 which was next to the Kiddies day care centre so very noisy throughout the day. We were also disappointed with hour long it took us to transfer to the golf each day, espacecially Morgado and Alamos. The coach came to us first and dropped us off last so we often were out of the hotel for 9 hours to complete one round of golf. We got so frustrated we organized private transfers for the last few days. Local beaches were nice

Could do with another bar as it gets very busy and loud golf transfer could be better ala cart restaurant poor would be better turning it into another bar, food very good great choice

Lovely, spacious room. Good pool areas with plenty of loungers. Food and drinks were not 5 star quality.

My friend and I had a 3 night stay and 2 rounds of golf. The trip was brilliantly organised by Yourgolftravel from start to finish. The transfers to the hotel and the golf transfers went like clockwork. I will definitely use your golf travel again in the future.

I had visited this complex when just built as I was staying in the area and it hasn't went downhill since opening The adjoining rooms are a bit tedious as anyone who goes to bed last needs to go through the Bedroom of the ones who went before and seeing as its a free bar until 12 it can be a bit late until everyone in bed I would have preferred individual suites as the hotel wasn't very busy on arrival but certainly was on leaving Pools were too cold to try and you had to buy a hair cap to use the indoor pool ( opens after 10.00 am ) Food was excellent but the cocktails on offer came from a drinks machine and were a pale imitation of the real deal

Hotel was very clean the rooms very spacious and the food and drink was average but definitely worth the money

Great hotel, very clean, friendly staff and the food was great. Nice big apartments too

Good hotel, very clean, friendly and efficient staff. Only down side is its stuck in the middle of nowhere, a £10 cab ride to town.

Rating based on the free upgrade to the Atlantico we got. Only downside was the distance from the first 2 courses - definitely stay there again. only downside was the lack of time we got to use the facilities but not YGT fault

Really good hotel, the only downside was that for a mixed group of golfers the suites have two double beds and separate bath/shower rooms but you have to walk through the first bedroom to get to the second so privacy is an issue.

Very nice room, Eatalian restaurant was a little disappointing. Slight problem with some lost property which was eventually resolved after we contacted Yourgolftravel.com.

This is a great hotel with all anyone would need at your disposal The food is totally fantastic, for breakfast you would find it hard to think of anything they have not got all displayed in a perfect condition - all the foods were just perfect and met with everyones tastes first class. The drink selection was also good and as a all inclusive money is something you really did not need at the hotel. Very good certainly worth another visit.

The hotel was very good, rooms plenty big enough with sensational soft beds and pillows. food good if not repetitive and bar area not very big but drinks selection very very good.

Our stay this year was excellent. The weather was perfect, hotel brilliant, selection of food was as always first class. Golf at Salgados and Morgado courses was most enjoyable. The only small complaint was the long wait at Faro airport for the transfer to the hotel on the 18th September. At least half an hour before the driver turned up, and that was after I phoned the office to find out what had happened to our driver.

Very clean and with staff that could not be more attentive. Nice pool area and entertainment in the bar each evening.

Hi Ian Our stay at Sao Rafael suites was a most enjoyable experience.From our arrival to our departure the staff were very helpful and friendly. The food was fantastic and available throughout the day and evening.The rooms were roomy and comfortable.

hotel and staff very accomodating

Alamos

Alamos

Alamos

Alamos

Alamos

Morgado

Alamos

3rd hole (par 5 tornado) was superb!

No particularly sparkling holes. Hotel was only OK, even though it was all inclusive. The Hotel did not know what bain-maries were for. The hot food was always left on bain-maries which were not switched on. I complained numerous times but no one listened.

Excellent.

Hotel was good but had no swimming pools open.

First class.

Very friendly staff at the hotel and the suites are excellent.

Salgados is the best of the 3 courses and near the hotel. Lots of water so need lots of golf balls!

They are all interesting.

Can't pick a favourite hole and I enjoyed them all. Hotel was fantastic.

Hotel and staff were first class.

The first 2 holes on Los Alamos were excellent with plenty bunkers to play out of. The last 2 on the Morgados were excellent and had a very difficult par three followed by a long par 5 with lots of bunkers to contend with.

All three courses were excellent. Salgados was by far the best but very hard for a high handicapper! If you cannot hit straight, you may find it frustrating. Hotel is lovely (if a bit soulless) and too remote, but well organised for golf.