Celtic Manor Resort Hotel 5*

10 / 10

The whole Celtic Manor stay was wonderful. Everything was great, especially especially signature room on the sixth floor..

10 / 10

Hotel was amazing and the staff were great!

10 / 10

A stunning location and a great facility. Food was great. Room was functional and clean but nothing special.

10 / 10

Excellent short stay. The room was very comfortable, with very welcome air-conditioning and a good shower after a long, hot day on the golf course. A really impressive breakfast too.

10 / 10

Great stay amazing hotel

8 / 10

A lovely resort. Most of the staff were very polite and helpful. However the hotel is expensive for drinks etc. As part of our booking deal we had a meal included. This meal only covers you for £30 of the deal, so we were very surprised when a £20 surcharge was pushed under our bedroom door! We were not told of this by Yourgolf prior to our booking !

8 / 10

10 / 10

Again very pricey

10 / 10

Excellent hotel. Very helpful staff.

8 / 10

10 / 10

Probably the best so far, great location everything was on point

8 / 10

Our room was very nice, we went out for food to the local Toby Carvery as it's very expensive in the hotel.

8 / 10

8 / 10

Rooms were a little dated and in need of an update but very comfortable. Food at the restaurant’s was absolutely incredible

8 / 10

Hotel was fine but was going break and couldn’t golf

10 / 10

We stayed in a twin room & this was a good size with a very nice bathroom area, showers very good!

10 / 10

Service from the staff is incredible, very helpful

8 / 10

Hotel was the only good part of the trip unfortunatly as we went for the golf.

6 / 10

Comfortable room but the little extras missing from what you'd expect to find in a 5 start hotel/resort. I'd booked two restaurants; PAD and the Steak at Eight. Food was fantastic, prices as you'd expect from their respective ratings but the price of the alcohol required very deep pockets. You have to book to use the pool and you're only given 45mins to change, swim etc, shower and dry. Breakfast had all the usual goodies and was very nice. I appreciate it's a large hotel but it's a shame the tea and coffee come from a machine, I'd expect it to be served to the table at a 5 start establishment.

10 / 10

The hotel was amazing as always

2 / 10

We had a terrible time on this trip, really disappointed on the resort which we thought would be 5* luxury and was far from it. No mention of it being a family orientated hotel with lots of child activities. The standards of the room were poor, uncomfortable beds, no water provided in the room, spa facilities were very tired and worn down…

8 / 10

10 / 10

10 / 10

10 / 10

Excellent hotel that certain lives up to its 5 star rating. Extremely comfortable and spacious rooms, friendly and helpful staff, good facilities and nice food. Would definitely stay again.

8 / 10

Very nice, as expected

10 / 10

Such a beautiful hotel. Really enjoyed the pool and spa area. Came away extremely relaxed! Will definitely be back!

8 / 10

6 / 10

Hotel looks tired and quality of food and service was very average.

8 / 10

Great hotel . We had a fabulous time . Resort is huge . Great shuttle Buses that take you around resort. Only one disappointing experience was in The Grill restaurant . The steak was expensive for what it was . Quality of food not great! The golf was amazing , lovely staff and great facilities.

10 / 10

Superb. We travelled as a group of nine for a stay and play. Rooms were great, restaurants incredible. No issues with any aspect. From check in to check out, the whole stay was excellent. Staff are extremely helpful, friendly and helpful right across the resort,in the restaurants, at the golf courses etc. Shuttle bus is great way to get around aswell.

10 / 10

Great place to stay

10 / 10

The hotel is a real experience with very welcoming staff and fabulous facilities. The Steak at Six and Rafters restaurants are a must if you are staying in the resort hotel. We will certainly be returning

10 / 10

Clean Friendly Hotel. We stayed in the main hotel in a signature room on level 6, private balcony and large size bathroom. Restaurant and bar on site. Other options are available but involve either a long walk or a shuttle bus service is offered on site to other areas of the resort. Ample parking both undercover and open air both at a cost. (Undercover parking charged at £20 overnight think open air parking was £8.50 but requires a short walk back to the main hotel).

6 / 10

Overall the hotel was impressive particularly the service and food/drink options. Unfortunately the bedroom was poor with inadequate air conditioning and in our case a problem with the toilet overflow which ran constantly.

8 / 10

8 / 10

Comfortable room. Smart TV not very smart at all! Hot water not hot enough for a bath but OK for shower. Excellent polite staff.

10 / 10

Excellent hotel, comfortable room. Staff very helpful. Food was very good.

8 / 10

Resort by name and resort in feel, good room sizes, decent bathroom including shower pressure (pet hate) and a quiet nights sleep on the 10th floor. Breakfast had great choice and staff are exceptionally friendly and helpful across the resort. It has everything you need. One note I'd add, is once you've paid YourGolf Travel have nothing to do with you, zero service once you've handed over your money. I had to call Celtic Manor to check a few things prior to arriving with unanswered emails to YourGolf Travel not helping.

10 / 10

Excellent

6 / 10

The staff were unhelpful and rude particularly reception and bar staff It was almost as if a group of 12 golfers were an inconvenience to them eg for dinner they could not cater for a group of 12 but they could do 2x 6 Even although we had booked breakfast no member of staff told us that you still had to book a table fortunately another guest told us Very poor service from bar staff it even got to the point where we had to ask to speak to the duty manager There is certainly 12 guys who wouldn’t go back and certainly wouldn’t recommend it to their friends

10 / 10

8 / 10

The hotel decor is a bit tired and dated, but the service was very good and our two meals at Steak on Six and Rafters were wonderful.

10 / 10

Great hotel, friendly staff, comfort of rooms was outstanding.

10 / 10

10 / 10

Great hotel 100% recommend

10 / 10

10 / 10

4 / 10

What we paid for the two nights and three days playing the three golf courses at celtic manor was a fair price from YourGolfTravel on reflection - But as for the experience the prices at the resort was vastly over priced and the food quality served in the restaurant's was not a reflection of the prices you paid - The bedroom we had was very presentable & clean - But the aircon was next to useless during our stay which made sleep near impossible as the room stayed uncomfortable hot - In all I think the Celtic Manor are relying on the Name linked to the Ryder Cup - but I personally would not recommend or revisit

6 / 10

The only reason I haven't given it a 5 star review is down to the catering. I tried to book a table for 12and was told I had to complete a form online and would hear back in 2/3 days (ridiculous in itself) after three days I called again and was again told I would have to complete another form and it could be another 2/3 days, I am still waiting for a response having now returned!! As a result we had to book outside of the resort. The catering at the half way houses were also atrocious on all three days there was no hot food, just crisps, which for a resort of this standing is very poor.

10 / 10

Lovely hotel, made to feel very special.

10 / 10

Superb place to go and staff especially were extremely helpful and friendly.

10 / 10

The only fault I would have is that we had to book on line for all restaurant bookings, even breakfast and then over heard some guests being told they could go to breakfast any time between 7 and 9. One night we tried to book and on line nothing available, but staff managed to get us booked in, and it was almost empty, so not sure what that was all about??

8 / 10

The hotel and facilities are great but I was disappointed with the lack of contact and information prior to our visit. Fortunately we were there early but were not made aware that we effectively had to be there an hour early for our bags to be taken to the 2010 course and that we would have to be driven down to the first tee. I had no contact from Your Golf Travel once payment had been made and feel that some notes on the faculties, which are vast and not easy to navigate, would have been very helpful

10 / 10

Great service food and staff

8 / 10

Lovely place. Little error that in my room they only had the used cups from the previous customer. Would not hold that against them. Would stay there again. Food was great.

6 / 10

Good hotel, very disappointed that we had to pay a dinner charge of £8 per person per night which wasn't made clear to us before booking considering we had paid out over £7,000 for this trip. I will be taking this further with the hotel. It would of been nice if YourGolfTravel highlighted this cost on our booking details an not add this in at the end in the small print.

10 / 10

10 / 10

All the staff were very friendly and helpful

8 / 10

8 / 10

8 / 10

The hotel itself was grand and well equipped. The staff tbh were not that friendly and or welcoming. Location just of the M4 is ideal for travelling from distance. Bars and Forum spa are brilliant. The room was comfortable, although one of my party described the room as 'hotter than the steam room'.

10 / 10

8 / 10

Could not get booked into ANY of the restaurants on site.

6 / 10

I booked a 1 night 2 round trip for my son as a Christmas present, seeing as this is a golf resort one would think they would provide heated golf bag storage and boot cleaning facilities,Neither are!I was told(by a member of staff) that players just leave them in the car! £20 for secure parking! 22 minutes to be served a beer (virtually empty bar) The cooked breakfast that is included is worse than a microwave meal. Will not be using the accommodation on site again

2 / 10

Hotel was poor, air extractor in bathroom was dirty and had mould growing around it, no hot water when first arrived in the room as it was on the tenth floor and not been occupied recently. Would not go back.

10 / 10

The hotel is not the prettiest from the outside but ideally situated and quality. London prices for drinks and food but the exceptional facilities made that fair. You can’t go far wrong staying here if you want a golf fest

10 / 10

Everything about the hotel and staff was spot on thought that being charged to park was a cost to far considering the price of food and drinks

10 / 10

Our room was on the tenth floor, the facilities were very basic. The restaurants were very expensive, Steak on Six has a menu set at £68.00, however if you only have a steak you will still be charged the fixed price of £68.00. Cocktails are £15.00 each.

10 / 10

Excellent

10 / 10

10 / 10

Celtic manor hotel superb, staff in reception very helpful and polite. Decor very nice too. Had drinks in the bar, had 4 rounds of drinks, waitress had language issues, another waitress kept coming over to check order !! Played golf on Montgomery & Roman rd and both were great courses. Greens superb on both courses. Montgomery was a challenging walk, very hilly but great contours for the course. Roman road took over 5 hours, very slow with group 3 ahead of our tee time, needed Marshall to move them on, but did not happen. Greens on both courses were excellent. Breakfast was very tasty, all quality food and a great variety. Booked through YGT, no issues, had upgraded rooms that were fab, will definitely be back again

10 / 10

The hotel was superb very clean and facilities perfect. Hotel Staff friendly. Had first night dinner in the Grill again perfect- food excellent and service spot on. Easy to travel to the grill just asked in reception and a shuttle bus arrived within a couple of minutes. We parked in the academy car park (free) for Both nights. Left clubs in car overnight and used shuttle bus to and from The hotel. Moved car to 2010 car park for The final day. Only let down was the meal in the Olive Tree. Very poor for a 5* hotel. Food uncovered left out in the heat main meals dry and unappetising. Service very very slow not enough staff. Would not advise eating there. Apart from that 5* on everything else.

8 / 10

Hotel and facilities were great Food was a bit pricey Great location for the golf Charged for the trip again on returning home by hotel , rectified and refunded after a few calls the following week , very helpful team

8 / 10

Need bottles of water in the rooms

8 / 10

After playing the 2010 course on Wednesday, we decided as it was our first night at Celtic Manor, we all decided to eat in a restaurant on site, but after booking for 13 people, the restaurant decided that they could only house 5 people from our group, so after some delegation with the group, we decided not to eat on site and decided to go to the Beefeater down the road, but with the time of night when we were told (it was around 21:45) that all 13 could not be accommodated for, we scrambled to get some people to the other place for food, but this was too late and half of our group went without dinner which put most of us in a bit of a bad place. After we all met up with some of us still without food, we decided to see the night in at the bar, but the bartenders saw us as a large group and decided to put all our drinks on 1 tab when we specifically told them that we are all going to pay separate, so when it came to the end of the night, the bill was just around £200 for only a handful of drinks, as it then came to light that they had double charged us for half of our drinks as we asked them to split the final bill between some of the group. We were reluctant to pay this as we spoke to one of the managers that was behind the bar that night, but nothing was done and they decided to walk away without the issue at hand being resolved so some of us are still out of pocket.

10 / 10

8 / 10

Hotel was fine no issues at all.

10 / 10

Excellent hotel, an enjoyable stay by all!! We need more Celtic manors in the world!!

8 / 10

Excellent hotel . A little expensive particularly on drinks £6.75 pint and food at top end prices . Particularly dissatisfied with parking at £20 night even though was told it was included

8 / 10

Great experience with excellent set up my only downer would be we were VERY surprised in a “Gold focused’ hotel we couldn’t watch The US Open golf anywhere in the hotel despite asking at various times

10 / 10

8 / 10

10 / 10

Absolutely stunning hotel with the most helpful staff and great bars and restaurants we will be going back

10 / 10

Absolutely brilliant from start to finish.

10 / 10

10 / 10

10 / 10

For a high end resort ordering drinks from your table was poor. However, overall a great stay.

8 / 10

Excellent all round - prices for drinks at the resort are quite high, but in keeping with the standard of accommodation

10 / 10

As good as it gets. This place is amazing. Courses, hotel and staff are brilliant. Can’t speak highly enough

6 / 10

Tried to book breakfast for following day at around 7pm after checking in, only time available was 7am which wasn't really any good to us after going out on the night, I did ask at reception if we could go in at another time but was told we could only eat at the times available, so unfortunately had to go out to find food that being the McDonald's round the corner. We did have breakfast on the following day, choice was good but everything from the hot plate was cold so not very enjoyable. Staff were friendly and helpful but the food was a massive letdown.

8 / 10

Very dissapointed with room service, do not use the app as although you may get an email confirmation for food and drink times, you don't get the order. 3 hr wait following a phone call to reception, they then advised the app was down.This should have been communicated far better.

10 / 10

Great hotel, rooms spacious and very high quality. Food choice and restaurant choice very good.

10 / 10

Absolutely fantastic place, although £20 car parking as an extra seemed a bit strange

10 / 10

Despite the hotel and facilities being 5 star, the trip for the group didn’t start well as we had no hotel room booking. We were obviously not impressed with this.

10 / 10

I will give 5 stars to the concierge/porter staff, who were excellent. Reception pretty good, too. Service in Merlin's Bar dreadfully slow. The housekeeping staff who left top-up biscuits & open pot of fresh milk in the corridor outside our room - not so much. The top-ups disappeared and who knows what was done to the open milk.

10 / 10

Very good set up not experience staff to deal with small problems

10 / 10

Very well organised trip.

8 / 10

Overall the stay was great but I think due to miss communication between yourselves and celtic manor the dinner deal wasn't registered with celtic manor, which caused hassle on checkout.

10 / 10

6 / 10

10 / 10

Excellent facilities and service No complaints at all

8 / 10

Had a great time Room was great nice view from the balcony