Village Hotel Herons' Reach Blackpool

6 / 10

As a group of 32 we were completely missed off Saturday evenings meal rota. This meant that we were served late and there was only 2 choices of main course, with no vegetarian option. One of the rooms had a broken shower and toilet this was reported, but no action taken. the result was that room shared the bathroom facilities of another room.

8 / 10

Great

8 / 10

A lot of our party were VERY complimentary about the food at this hotel.

10 / 10

Checking in was easy and friendly staff accommodating.rooms were clean and very comfortable.food was very good and even though it was buffet style was hot and good choices

6 / 10

Spa and pool are good and beds are comfy but the rooms are looking a bit tired and the restaurant is quite average...

4 / 10

Room was gloomy and very tired. needed an upgrade. Poor furnishings. Noisy fan in bathroom running at odd times - not controllable. Noisy at night with many children running up and down corridors and banging doors. waited too long for food in restaurant and golf bar. Half an hour for a fish sandwich at lunch time and evening meal. Food was very good.

8 / 10

Very clean a little small bathroom and shower area but excellent food and service very friendly staff

10 / 10

Had an amazing time at herons reach, we were well looked after by all the hotel staff. The rooms were clean and well presented. The bar prices were what you'd expect from an hotel with happy hour running for most of the day anyway up until 7pm, then after that we got 20% off our bar bill. GREAT !!!... For our 1st nights meal we chose the 3 course buffet it was just what we needed after an hard day on the course and plenty of beer. The 2nd nights meal was chosen from the set menu, afainthis was fantastic. Ryan taco as we named him and the team of waiters and waitresses really looked after us or more like put up with us(sorry for the noise). Breakfast was again great with everything anybody could want. Only one slight moan was that the room was a bit warm but there was a fan provided in the room. We will definitely be back....

4 / 10

Hotel in need of refurbishment, golf course far too busy only played 9 holes Sunday and Monday , took 2 and 3/4 hours to play 9 holes on Sunday and 2hrs 25 mins to play 9 on Monday .

4 / 10

Breakfast buffet Food cold every single morning of our 4 night stay 2 of our 3 dinner meals very poor in quality. We arrange with reception as restaurant not open to bring our dinner time forward confirmed with reception that it was ok. Went into restaurant early only to be told that they were not aware as reception had not notified them. Water went off ton 2 days while we were there not just for minutes for hours no notification when it would come back on. Golf course and staff on golf brilliant but the hotel would stop us returning

8 / 10

Great weekend all round

10 / 10

Spot on what more can you say

8 / 10

Hotel in general was good. And pool and fitness suite very nice. Rooms were comfortable. The staff could be a lot more pro active seen some litter lying about on the carpet on the stairs early on first day and it was still lying next day. Vending machine's seemed to out of order. The worst part of the whole trip was the dinner in the restaurant sat us down at 1930 told us she would be back to take drink orders. Another person returned 20 mins later. He took our drinks order and our food order 3 starters 5 mains 2 desserts. 10 minutes later the starters came and were eaten,still no sign of drinks. So i stopped one of the waitresses on the way past to ask about drinks she said she'd chase them up. Burgers came out they were very nice. Then we sat for 30 minutes waiting on 2 desserts. All in we sat in the restaurant 1hour 45min for 2 courses each and 1 drink.

8 / 10

Great venue for golf or just a break

6 / 10

Use to be more classic But they changed make more Accessible to everyone so they have a very good sports program gym facility so great Swimming pool is well-kept

10 / 10

6 / 10

The bedroom had a great comfy clean bed but the room really does need some upgrading Kettle facilities good. Bathroom ; bath too deep to get out easily but plenty hot water and towels. We were there to play golf so we were not worrying too much about decorations in bedrooms.

6 / 10

The hotel looks a bit tired, could do with an update, but well good enough for our 2 night golf break. Excellent breakfast & 2 course evening meal. Facilities were very good.

10 / 10

Excellent food facilities great staff excellent